Service
We offer Service Centres in all of our dealerships in British Columbia, and can service any equipment make or model. We understand that downtime due to equipment failure is not an option for you and we work to make sure your business needs are met in a timely manner.
Our service technicians specialize in maintenance and repair of Vermeer equipment including skid-steers, excavators, wheel loaders, track loaders, log loaders, forklifts and a variety of other construction, compaction, excavation and heavy equipment by major brands offered in all our dealerships.
We use GPS service technician tracking and a dispatch system to locate the closest technician available to service your equipment with our mobile service fleet. Our factory-trained service technicians are experts who know your equipment inside and out, and who’ve been in the business for decades.
Below are some of the common services that we perform on Vermeer equipment
- Hydraulics Repair
- Engine Maintenance
- Cutter System Service
- Chipper Knives Maintenance
- Drive System Service
- Oil & Filter Change
- Bearings, Bushings & Pins Replacements
Don’t see what you’re looking for? Call us on 1.855.836.6218 to Speak to one of our service experts.
Attachment Service
In addition to your equipment, Vermeer attachments can be serviced to keep them performing at their peak. Regular servicing of attachments, especially the ones with the hydraulics, can help you maximize their uptime and increase your business productivity. Some of the attachments that you should consider getting serviced include sweeper, trencher, auger, and hammer.
Our service program includes following options so that you can choose the one that suits your needs.
1.In-shop Repairs
With 8 dealership locations conveniently located across British Columbia, we can effectively service your equipment in any corner of the province. Bring your Vermeer equipment in one of our service centers to get it serviced by our factory-trained Red Seal technicians. Our fully-equipped shops have overhead cranes for heavy lifting and specialized tools for different types of repairs.
2. On-site Repairs
When moving your equipment to our shop seems challenging, we can bring our service center to your job site. Our highly trained service technicians come to your site in fully equipped and stocked service trucks to complete the repairs. Our mobile repair services ensure minimum downtime for your equipment and maximum productivity for your business.
3. Emergency Repairs
Unexpected breakdowns come unannounced, but we have got you covered. Our Vermeer service team is available 24/7 and we can provide emergency, same-day response in many circumstances. When you need assistance ASAP just give us a call on 1.855.836.6218 for emergency response mobile service team.
4. Planned Maintenance Programs
Ensuring regular, scheduled maintenance of your equipment not only keeps it in top-condition but also helps you avoid catastrophic failure and save on overall maintenance costs. Enroll in a planned maintenance program to let our experts take care of your equipment on a pre-defined schedule while you focus on growing your business. We can build a customized program that will keep your workplace safe and your equipment running at peak levels.
The Vermeer Confidence Plus Program
We are proud to offer the world-class Vermeer Confidence Plus Asset Protection Program to our Vermeer customers. It provides the ongoing service you need to maximize your Vermeer equipment productivity and optimize your maintenance expenses in advance.
Below is the comparison of benefits and plan coverage for Standard Warranty vs the Vermeer Confidence Plus.
| PLAN COVERAGE COMPARISONS | Standard Warranty Coverage | Vermeer Confidence Plus |
|---|---|---|
| Available on new Vermeer equipment | Yes | Yes |
| 1-year or 1,000-hours parts and labor coverage measured from original warranty start date | Yes | Yes |
| 2 or 3 years coverage from original warranty start date with unlimited hours on qualifying equipment | Yes | |
| Both travel time and diagnostic time covered for the entire Vermeer Confidence Plus program term (travel max of $200/ event, diagnostics max of 1 hour/event) | Yes | |
| Planned maintenance and comprehensive inspection at regular intervals for the first 1,000 hours covered at no charge (additional packages available to purchase) | Yes |
Features of the Vermeer Confidence Plus Program:
- Vermeer Confidence Plus program protection can be added to your initial purchase finance package or lease, or add it anytime within the standard one-year warranty period.
- It is eligible to be included in a finance contract if sold with a qualifying machine, and it may also be added to any finance contract with appropriate documentation.
- Required maintenance and service will be conducted by Vermeer dealer service technicians using genuine Vermeer parts to help keep your machine running at peak performance.
- If you sell your Vermeer machine within the coverage term, your Vermeer Confidence Plus program plan is fully transferable to the new owner.
- Benefit from Price protection as you know your costs up front for primary service intervals, parts, fluids, and labor.
Speak with one of our people today to learn more about the Vermeer Confidence Plus program.
OUR SERVICE CENTRES IN BRITISH COLUMBIA
To serve you better, our family of companies has Service Centres in British Columbia that are conveniently located across our great province. Wherever you are in this great province, we are not far away. Contact a Vermeer BC location for local support in Greater Vancouver, Vancouver Island, Okanagan Valley, and Northern BC.
Vermeer Equipment Service Request Form